Serving Eugene-Springfield and surrounding areas

FAQ

  • What is the cost for care?

    The fee for appointments depends on the complexity of your case, time spent coordinating care, and extent of other services rendered. It does not include the cost of supplements, laboratory testing and imaging. We do take insurance (please see question below) and offer substantial payment at time of service discounts.

  • I have insurance, do you take my insurance?

    We accept and bill insurance plans that cover our services.  Please note itís our office policy that verification of insurance coverage is the patient's responsibility.

    Here are some general guidelines about insurance coverage for services at Oregon Naturopathic Clinic:

    In-Network Plans

    We are contracted/in-network with MODA, Pacific Source, Providence, and Aetna.  If you have a plan from one of these companies, and that plan includes services from Naturopathic Physicians, you are covered at the in-network rate.  We collect copays and deductibles at the time of service and then submit claims/bill your insurance company.  It is your responsibility to be aware of copays, deductibles, and your rate of coverage for imaging and lab work (ordered by us) under your plan.  

    Out of Network Plans

    We are out of network with Regence Blue Cross Blue Shield, Cigna, United and HealthNet.  If you have a plan from one of these companies, and that plan includes services from Naturopathic Physicians, you are covered at the out of network rate.  We collect a portion of the fee at the time of service, make one attempt to submit claims/bill your insurance company and will refund you the appropriate amount if we receive payment.  We do not follow-up when out of network plans do not respond to our claims submissions, but we can provide you with invoices or HCFA forms for you to do that yourself.  It is recommended that you be aware of copays, deductibles and your rate of coverage for imaging and labwork (ordered by us) under your plan.  If you have an out of network plan other than Regence Blue Cross Blue Shield, Cigna, United or Healthnet that has Naturopathic coverage we may or may not be able to bill for you.  Please contact us to discuss your options for billing.   

    Cost Sharing Plans

    Cost sharing plans such as Liberty, Medi-Share, and Samaritan may have coverage for services from Naturopathic Physicians.  We recommend that you call your plan to verify coverage.  We do not bill/submit claims to these plans however we can provide you with invoices for services rendered for you to submit to your own plan.  If your plan requires you to submit a HCFA form for your services, and you would like us to prepare that form for you, we charge a small fee to cover our costs.  

    Plans with No Coverage

    Medicad/OHP/Trillium insurance:  We are not contracted/in-network with these plans and they do not have out of network coverage.  We recommend you see if your plan covers services from Naturopathic Physicians, and if so call around to see who is currently taking these plans.  Some Naturopathic Physicians accept Medicad/OHP/Trillium insurance, but we do not at this time. 

    Medicare: Unfortunately the federal government does not recognize Naturopathic Medicine and these plans have no coverage for Naturopathic Physician.  However, there are some Medicare supplemental plans that have coverage for services from Naturopathic Physicians.  If you have one of these plans please call your carrier to verify coverage.  

    VA Benefits: Veterans benefits do not cover services from Naturopathic Physicians.  If you are a war veteran (with proof by DD-214 paperwork) please let us know as we have a special benefit option for you.    

    *Herbal and Nutritional Supplements are rarely, if ever, covered by any existing insurance plan and we do not bill for them.  You must pay for the full cost of supplements at the time of sale.  

  • Do you see patients who don't have insurance?

    Yes, many of our patients donít have any insurance, or have insurance that doesnít cover our services. Please schedule a free 15 minute consultation to discuss payment at time of service options.

  • What payment forms are accepted?

    Insurance (please see question above), Cash, Check, Credit Card and Paypal. Many Health Care Savings Accounts (HSA) also cover our services (please check the details from your provider / plan). Payment is due at time of service.

    Patients can pay their bill using PayPal at this web address: www.paypal.me/oregonnaturopathic

  • How many treatments do I need and what kind of results can I expect?

    Many of our patients notice improvement with their first treatment session and have continued improvement with each following session. The total number of treatments it will take to reach your health goals will depend on a number of factors, including how many health concerns you have, the severity of your condition, how pervasive your condition is, and how receptive and compliant your body is to the treatment. After a thorough evaluation in your first treatment session, we will give you an estimate of how fast you will improve and how often you need to get treated. Our goal is to get you better in as few treatments as possible. We think you will be pleased with your results.

  • How long do appointments last?

    Your 1st appointment is scheduled for 60 minutes. During your first appointment we will spend a considerable amount of time getting to know you and your health status so we can formulate the best treatment plan for you. We will evaluate your health condition by asking you in depth and detailed questions about your health history, doing a targeted physical exam, and if necessary ordering lab tests or imaging. Once we have gained an understanding of your health status we will formulate a custom treatment plan for you and then spend approximately 20 minutes treating you in the office and/or educating you how to perform treatments at home.

    Follow up appointments are typically scheduled for 30 minutes but may last anywhere from 15 to 60 minutes depending on your needs. During your followup appointment(s) we will touch base with you to see how you are doing, and spend a higher percentage of time than the first appointment on treatment.

    Please note that the above appointment descriptions only act as a guideline and are not a guarantee of what is included in your appointment(s).

  • Will you work with my current provider?

    Yes, If you prefer, we can work with your other health care practitioners in coordinating the best care possible for you.

  • What is your privacy policy?

    We take your privacy very seriously. All of your information is held in strict confidentiality. We do not share your information except where required to by law and when coordinating care with your other health care practitioners. We comply with all current HIPAA (Health Insurance Portability and Accountability Act) regulations. Please see our privacy practice policies on our Forms page

  • What is Naturopathic Medicine?

    Naturopathic Medicine is a distinct method of primary health care that combines centuries old natural, common-sense therapies with current advances in biomedical and diagnostic sciences covering all aspects of health, from prenatal to geriatric care.

    Training: A Naturopathic Physicianís training includes a 4 year, graduate-level accredited residential naturopathic medical school and is educated in all of the same basic sciences as an MD, but also studies holistic and nontoxic approaches to therapy with a strong emphasis on disease prevention and optimizing wellness. To be licensed in Oregon they must pass an extensive postdoctoral board examination (NPLEX) in order to receive a license by the Oregon Board of Naturopathic Examiners.

    Principles of Naturopathic Medicine:

    The following principles are the foundation of naturopathic medical practice:

    1. The Healing Power of Nature (Vis Medicatrix Naturae): Naturopathic medicine recognizes an inherent self-healing process in people that is ordered and intelligent. Naturopathic physicians act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

    2. Identify and Treat the Causes (Tolle Causam): The naturopathic physician seeks to identify and remove the underlying causes of illness rather than to merely eliminate or suppress symptoms.

    3. First Do No Harm (Primum Non Nocere): Naturopathic physicians follow three guidelines to avoid harming the patient: Utilize methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to diagnose and treat; Avoid when possible the harmful suppression of symptoms; and Acknowledge, respect, and work with individualsí self-healing process.

    5. Doctor as Teacher (Docere): Naturopathic physicians educate their patients and encourage self-responsibility for health. They also recognize and employ the therapeutic potential of the doctor-patient relationship.

    6. Treat the Whole Person: Naturopathic physicians treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic physicians encourage individuals to pursue their personal spiritual development.

    7. Prevention: Naturopathic physicians emphasize the prevention of disease by assessing risk factors, heredity and susceptibility to disease, and by making appropriate interventions in partnership with their patients to prevent illness.

    Therapeutic Order:

    The therapeutic order is the approach that naturopathic physicians use to guide patients to wellness. They start with the least force and move to more invasive measures as necessary.

    1. Re-establish the basis for health. Remove obstacles to healing by establishing a healthy regimen.

    2. Stimulate the healing power of nature. Use low-force methods such as hydrotherapy, nutrition, homeopathy and to stimulate the inherent healing ability of the body.

    3. Tonify weakened systems. Use modalities to strengthen the immune system, decrease toxicity, normalize inflammatory function, optimize metabolic function, balance regulatory systems, enhance regeneration and harmonize life forces.

    4. Correct structural integrity. Use therapeutic exercise, massage, craniosacral therapy and spinal manipulation to optimize structural function.

    5. Prescribe specific natural substances for pathology. Use vitamins, minerals and herbs to promote health.

    6. Prescribe pharmacological substances for pathology. Use pharmacological drugs to return to health.

    7. Use higher Force Interventions such as surgery or suppressive drugs. Use aggressive therapies to attempt to maintain health.

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