Serving Eugene-Springfield and surrounding areas

FAQ

  • What is the cost for care?

    The cost of your care depends on several factors, including the complexity of your case, the time required for coordination, and any additional services provided.

    Please note that fees listed below do not include supplements, laboratory testing, or imaging.

    We accept insurance, offer discounted rates for payment at the time of service, and provide a give-back program for select populations. (See questions below for more information). 

    These are the fees for common services we provide:

    Service Description      Service CPT     Time of Service Rate     List Price (Amount Billed to Insurance)
    1 Hour First Office Visit

    99205$350$470

    45 Minute Followup Visit

    99214

    $165

    $273

    30 Minute Followup Visit99213$130$194

    For more detailed or personalized pricing information, please contact our office directly.

  • I have insurance, do you take my insurance?

    We work with a variety of insurance plans that provide fair coverage for naturopathic care in small, independent practices. As part of our policy, patients are responsible for verifying their own insurance benefits prior to their visit.


    In-Network Plans

    We are currently in-network with:

    • MODA
    • PacificSource (commercial plans only)

    If your plan includes naturopathic coverage, your visit will be billed at the in-network rate. Copays and deductibles are collected at the time of your appointment, and we will submit claims to your insurance on your behalf.


    Out-of-Network Plans

    We accept many out-of-network plans, including:

    • Providence
    • Aetna
    • Regence BlueCross BlueShield
    • Cigna
    • UnitedHealthcare
    • Health Net

    If your plan offers out-of-network benefits for naturopathic services, payment is due at the time of your visit. As a courtesy, we will submit one claim to your insurance. If reimbursement is received, we will promptly refund you.

    If your insurance does not respond, we can provide an itemized invoice or CMS-1500 form so you can submit the claim yourself.


    Motor Vehicle Accident (MVA) Coverage

    We are able to bill motor vehicle accident insurance claims.


    Cost-Sharing Plans

    Plans such as Liberty, Medi-Share, and Samaritan may offer coverage for naturopathic care. We recommend contacting your plan directly to confirm benefits.

    While we do not bill these plans, we can provide detailed invoices for you to submit. CMS-1500 forms are available upon request for a small processing fee.


    Plans Without Coverage

    At this time, we are not contracted with or do not bill the following:

    • Medicaid / OHP / Trillium / Community Solutions
    • Kaiser Permanente
    • Medicare (some Medicare Advantage plans may offer limited out-of-network benefits)
    • VA Benefits

    If you carry one of these plans, we recommend contacting your provider or using their directory to find a participating naturopathic physician.


    Additional Notes

    • Please review your individual plan for details on copays, deductibles, and coverage for labs or imaging.
    • Herbal and nutritional supplements are typically not covered by insurance and must be paid for at the time of purchase. 
    • HSA/FSA funds may be used when applicable. 
  • Do you see patients who don't have insurance?

    Yes, many of our patients don’t have any insurance, or have insurance that doesn’t cover our services.  For those in this situation 2 discount programs are available: 

    Payment at Time of Service Discount  

    For those who are able to pay in full at the time of service.  Please read the "Time of Service Rate" column in the "What is the cost for care?" question above.  Please call for more detailed pricing information.  

    Special Populations Discount  

    As a way of giving back to our community we are committed to making care accessible to these special populations:

    1. Foster care trauma survivors 

    2. Veterans who have experienced conflict/combat in the line of duty (Dr. Kim is a Returning Veterans Provider)

    If you are a member of one of these special populations we can refer you to a nonprofit program where you can receive care from Dr. Kim at a more steep discount than our 'payment at time of service' discount.

    If you have additional questions about our discount programs Doctor Kim can answer them during your free 15 minute phone consultation. 

  • What payment forms are accepted?

    Insurance (please see question above), Cash, Check, Credit Card and Paypal. Many Health Care Savings Accounts (HSA) also cover our services (please check the details from your provider / plan). Payment is due at time of service.

    Patients can pay their bill using PayPal at this web address: www.paypal.me/oregonnaturopathic

  • How many treatments do I need and what kind of results can I expect?

    Many of our patients notice improvement with their first treatment session and have continued improvement with each following session. The total number of treatments it will take to reach your health goals will depend on a number of factors, including how many health concerns you have, the severity of your condition, how pervasive your condition is, and how receptive and compliant your body is to the treatment. After a thorough evaluation in your first treatment session, we will give you an estimate of how fast you will improve and how often you need to get treated. Our goal is to get you better in as few treatments as possible. We think you will be pleased with your results.

  • How long do appointments last?

    Your 1st appointment is scheduled for 60 minutes or 75 minutes if you also want cranial sacral therapy. During your first appointment we will spend a considerable amount of time getting to know you and your health status so we can formulate the best treatment plan for you. We will evaluate your health condition by asking you in depth and detailed questions about your health history, doing a targeted physical exam, and if necessary ordering lab tests or imaging. Once we have gained an understanding of your health status we will formulate a custom treatment plan for you and then spend the remaining time treating you in the office and/or educating you how to perform treatments at home.

    Follow up appointments are typically scheduled for 30 minutes or 45 minutes if you also want cranial sacral therapy. During your followup appointment(s) we will touch base with you to see how you are doing, adjust treatment as necessary, and continue to work towards progress.

    Please note that the above appointment descriptions only act as a guideline and are not a guarantee of what is included in your appointment(s).

  • Does Dr. Kim Provide Primary Care?

    While Dr. Kim focuses on holistic care for chronic health conditions she does not currently provide primary care. Dr. Kim recommends that all of her patients have a primary care provider for certain essential services that are not offered by our clinic. For some patients who have complex needs, Dr. Kim requires that they have a PCP at all times or be in diligent search of one if they are to continue to get care from Oregon Naturopathic Clinic

  • Will you work with my current provider?

    Absolutely! We’re happy to collaborate with your existing healthcare providers and can fax medical records with them whenever needed—just let us know.

    We believe the best care comes from a team approach. No single provider can do everything, which is why we encourage patients to work with specialists across different areas of medicine for comprehensive support.

    In fact, we have a list of other local holistic providers that we regularly refer to.  They include:

    Acupuncturists

    Springfield Acupuncture

    Chiropractors

    The Weekend Chiropractor

    Tracy and Keim Chiropractic

    Eugene Spinal Care

    Mckenzie Chiropractic (for Shockwave Therapy)

    Massage Therapists

    Selene Gold, LMT

    Justin C. Oliphant, LMT

    Traditional Osteopathic Physicians

    Laurel Schwingel, DO

  • What is your privacy policy?

    We take your privacy very seriously. All of your information is held in strict confidentiality. We do not share your information except where required to by law and when coordinating care with your other health care practitioners. We comply with all current HIPAA (Health Insurance Portability and Accountability Act) regulations. Please see our privacy practice policies on our Forms page

  • What is Naturopathic Medicine?

    Naturopathic Medicine is a distinct method of primary health care that combines centuries old natural, common-sense therapies with current advances in biomedical and diagnostic sciences covering all aspects of health, from prenatal to geriatric care.

    Training: A Naturopathic Physician’s training includes a 4 year, doctoral-level accredited residential naturopathic medical school and is educated in all of the same basic sciences as an MD, but also studies holistic and nontoxic approaches to therapy with a strong emphasis on disease prevention and optimizing wellness. To be licensed in Oregon they must pass an extensive postdoctoral board examination (NPLEX) in order to receive a license by the Oregon Board of Naturopathic Examiners.

    Principles of Naturopathic Medicine:

    The following principles are the foundation of naturopathic medical practice:

    1. The Healing Power of Nature (Vis Medicatrix Naturae): Naturopathic medicine recognizes an inherent self-healing process in people that is ordered and intelligent. Naturopathic physicians act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

    2. Identify and Treat the Causes (Tolle Causam): The naturopathic physician seeks to identify and remove the underlying causes of illness rather than to merely eliminate or suppress symptoms.

    3. First Do No Harm (Primum Non Nocere): Naturopathic physicians follow three guidelines to avoid harming the patient: Utilize methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to diagnose and treat; Avoid when possible the harmful suppression of symptoms; and Acknowledge, respect, and work with individuals’ self-healing process.

    5. Doctor as Teacher (Docere): Naturopathic physicians educate their patients and encourage self-responsibility for health. They also recognize and employ the therapeutic potential of the doctor-patient relationship.

    6. Treat the Whole Person: Naturopathic physicians treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic physicians encourage individuals to pursue their personal spiritual development.

    7. Prevention: Naturopathic physicians emphasize the prevention of disease by assessing risk factors, heredity and susceptibility to disease, and by making appropriate interventions in partnership with their patients to prevent illness.

    Therapeutic Order:

    The therapeutic order is the approach that naturopathic physicians use to guide patients to wellness. They start with the least force and move to more invasive measures as necessary.

    1. Re-establish the basis for health. Remove obstacles to healing by establishing a healthy regimen.

    2. Stimulate the healing power of nature. Use low-force methods such as hydrotherapy, nutrition, homeopathy and to stimulate the inherent healing ability of the body.

    3. Tonify weakened systems. Use modalities to strengthen the immune system, decrease toxicity, normalize inflammatory function, optimize metabolic function, balance regulatory systems, enhance regeneration and harmonize life forces.

    4. Correct structural integrity. Use therapeutic exercise, massage, craniosacral therapy and spinal manipulation to optimize structural function.

    5. Prescribe specific natural substances for pathology. Use vitamins, minerals and herbs to promote health.

    6. Prescribe pharmacological substances for pathology. Use pharmacological drugs to return to health.

    7. Use higher Force Interventions such as surgery or suppressive drugs. Use aggressive therapies to attempt to maintain health.

  • How do NDs compare to other providers?

    Choosing the right healthcare provider starts with understanding the training behind their care. Here’s a transparent look at how Naturopathic Physicians (NDs) compare with two conventional provider types.

    Approximate Training Overview

    Subject AreaNaturopathic Physician (ND)Conventional Physicians (MD/DO)Nurse Practitioner (NP)
    Classroom Training

    2,800–3,600 hours3,800–4,500 hours600–1,000 hours

    Clinical Training (pre-licensure)
    1,200–1,500 hours1,500–2,000 hours500–1,000 hours


    Clinical Training (post-graduate / residency)


    Optional (1–2 years, 2,000–3,000 hours)Required (3–7 years, 10,000–14,000 hours depending on specialty)Optional (6–12 months, 1,000–2,000 hours)
    Nutrition (classroom + clinical)

    140–250 hours20 hours (average)10–20 hours (varies by program)
    Herbal / Botanical Medicine (classroom + clinical)

    170–300 hoursMinimal (0–5 hours)Minimal (0–5 hours)
    Structural / Manual Therapies (classroom + clinical)

    150–350 hoursLimited (more for DOs and PM&R)Minimal (0–10 hours)
    Counseling / Mind-Body Medicine (classroom + clinical)

    150+ hoursVariable (mostly psychiatric focus)Nursing model focus
    Pharmacology (classroom + clinical)100+ hours (mechanisms, drug-herb interactions, precautions, patient safety)100–200+ hours (extensive / in-depth)50–90 hours (safe prescribing for common medications)

    For those interested in verifying these figures, we encourage consulting reputable sources or their favorite fact-based AI tool.

    Our Perspective on Care:

    Different health concerns call for different types of expertise.

    For emergency care, surgery, or life-threatening conditions, we strongly recommend seeking care from a Medical Doctor or Doctor of Osteopathic Medicine (MD/DO), as their training includes extensive, required clinical experience in acute and critical care settings.

    For chronic conditions and whole-person wellness, including support with nutrition, herbal medicine, structural / manual therapies, and mind-body health, many patients find value in working with a Naturopathic Doctor (ND), whose training emphasizes a holistic and integrative approach.

    A Collaborative Approach

    Healthcare is not one-size-fits-all. The best outcomes often come from choosing the right provider for your specific needs—or combining expertise across disciplines when appropriate. 

    Schedule your visit today! Schedule Appointment