Serving Eugene-Springfield and surrounding areas

FAQ

  • What is the cost for care?

    The fee for appointments depends on the complexity of your case, time spent coordinating care, and extent of other services rendered. It does not include the cost of supplements, laboratory testing and imaging. We do take insurance (please see question below) and offer substantial payment at time of service discounts.

  • I have insurance, do you take my insurance?

     It’s our office policy that verification of insurance benefits is your responsibility.

    Here are a couple of questions to ask to determine whether our services are covered by your insurance company/entity.

    1. Do you have VA benefits, or Medicare? If “NO” go to question 2 below, if “YES” unfortunately these insurance companies / entities will not cover our services. Please schedule a free 15 minute consultation to discuss payment at time of service options. If you or a family member is a war veteran (with proof by DD-214 paperwork) please let us know as we have a special benefit option for you.
    2. Do you have MODA, Pacific Source, Providence, Aetna or Regence BC/BS Insurance? If “No” go to question 3 below, if “Yes” please contact your insurance company / entity. Ask them if your policy includes naturopathic coverage. If “Yes”, then you have coverage at the preferred provider rate. It is still your responsibility to be aware of copays, deductibles, and your rate of coverage for imaging and labwork (ordered by us) under your plan. We will bill your insurance company. If “No” please schedule a free 15 minute consultation to discuss payment at time of service options.
    3. Do you have a private insurance/coverage by an entity not listed above (i.e Cigna, United, HealthNet, Christian Cost Share etc.) ? If “No” go to question 4 below, if “Yes” please contact your insurance company/entity. Ask them if your policy includes naturopathic coverage. If “Yes” ask them if they have out of network coverage for naturopathic physicians. If “Yes”, then you have coverage at the out of network rate.  It is recommend that you be aware of copays, deductibles and your rate of coverage for imaging and labwork (ordered by us) under your plan.  We will collect a portion of the fee at the time of service, bill your insurance company (if applicable) and will refund you the difference after we receive payment from your insurance company / entity.
    4. Do you have OHP, Trillium insurance? If “Yes” We recommend you see if you plan covers Naturopathic Physicians, if so we recommend calling around to see who is currently taking these plans. Some Naturopathic Physcians accept OHP and Trillium insurance, but we cannot at this time. 
  • Do you see patients who don't have insurance?

    Yes, many of our patients don’t have any insurance, or have insurance that doesn’t cover our services. Please schedule a free 15 minute consultation to discuss payment at time of service options.

  • What payment forms are accepted?

    Insurance (please see question above), Cash, Check, Credit Card and Paypal. Many Health Care Savings Accounts (HSA) also cover our services (please check the details from your provider / plan). Payment is due at time of service.

    Patients can pay their bill using PayPal at this web address: www.paypal.me/oregonnaturopathic

  • How many treatments do I need and what kind of results can I expect?

    Many of our patients notice improvement with their first treatment session and have continued improvement with each following session. The total number of treatments it will take to reach your health goals will depend on a number of factors, including how many health concerns you have, the severity of your condition, how pervasive your condition is, and how receptive and compliant your body is to the treatment. After a thorough evaluation in your first treatment session, we will give you an estimate of how fast you will improve and how often you need to get treated. Our goal is to get you better in as few treatments as possible. We think you will be pleased with your results.

  • How long do appointments last?

    Your 1st appointment is scheduled for 60 minutes. During your first appointment we will spend a considerable amount of time getting to know you and your health status so we can formulate the best treatment plan for you. We will evaluate your health condition by asking you in depth and detailed questions about your health history, doing a targeted physical exam, and if necessary ordering lab tests or imaging. Once we have gained an understanding of your health status we will formulate a custom treatment plan for you and then spend approximately 20 minutes treating you in the office and/or educating you how to perform treatments at home.

    Follow up appointments are typically scheduled for 30 minutes but may last anywhere from 15 to 60 minutes depending on your needs. During your followup appointment(s) we will touch base with you to see how you are doing, and spend a higher percentage of time than the first appointment on treatment.

    Please note that the above appointment descriptions only act as a guideline and are not a guarantee of what is included in your appointment(s).

  • Will you work with my current provider?

    Yes, If you prefer, we can work with your other health care practitioners in coordinating the best care possible for you.

  • What is your privacy policy?

    We take your privacy very seriously. All of your information is held in strict confidentiality. We do not share your information except where required to by law and when coordinating care with your other health care practitioners. We comply with all current HIPAA (Health Insurance Portability and Accountability Act) regulations. Please see our privacy practice policies on our Forms page

  • What is Naturopathic Medicine?

    Naturopathic Medicine is a distinct method of primary health care that combines centuries old natural, common-sense therapies with current advances in biomedical and diagnostic sciences covering all aspects of health, from prenatal to geriatric care.

    Training: A Naturopathic Physician’s training includes a 4 year, graduate-level accredited residential naturopathic medical school and is educated in all of the same basic sciences as an MD, but also studies holistic and nontoxic approaches to therapy with a strong emphasis on disease prevention and optimizing wellness. To be licensed in Oregon they must pass an extensive postdoctoral board examination (NPLEX) in order to receive a license by the Oregon Board of Naturopathic Examiners.

    Principles of Naturopathic Medicine:

    The following principles are the foundation of naturopathic medical practice:

    1. The Healing Power of Nature (Vis Medicatrix Naturae): Naturopathic medicine recognizes an inherent self-healing process in people that is ordered and intelligent. Naturopathic physicians act to identify and remove obstacles to healing and recovery, and to facilitate and augment this inherent self-healing process.

    2. Identify and Treat the Causes (Tolle Causam): The naturopathic physician seeks to identify and remove the underlying causes of illness rather than to merely eliminate or suppress symptoms.

    3. First Do No Harm (Primum Non Nocere): Naturopathic physicians follow three guidelines to avoid harming the patient: Utilize methods and medicinal substances which minimize the risk of harmful side effects, using the least force necessary to diagnose and treat; Avoid when possible the harmful suppression of symptoms; and Acknowledge, respect, and work with individuals’ self-healing process.

    5. Doctor as Teacher (Docere): Naturopathic physicians educate their patients and encourage self-responsibility for health. They also recognize and employ the therapeutic potential of the doctor-patient relationship.

    6. Treat the Whole Person: Naturopathic physicians treat each patient by taking into account individual physical, mental, emotional, genetic, environmental, social, and other factors. Since total health also includes spiritual health, naturopathic physicians encourage individuals to pursue their personal spiritual development.

    7. Prevention: Naturopathic physicians emphasize the prevention of disease by assessing risk factors, heredity and susceptibility to disease, and by making appropriate interventions in partnership with their patients to prevent illness.

    Therapeutic Order:

    The therapeutic order is the approach that naturopathic physicians use to guide patients to wellness. They start with the least force and move to more invasive measures as necessary.

    1. Re-establish the basis for health. Remove obstacles to healing by establishing a healthy regimen.

    2. Stimulate the healing power of nature. Use low-force methods such as hydrotherapy, nutrition, homeopathy and to stimulate the inherent healing ability of the body.

    3. Tonify weakened systems. Use modalities to strengthen the immune system, decrease toxicity, normalize inflammatory function, optimize metabolic function, balance regulatory systems, enhance regeneration and harmonize life forces.

    4. Correct structural integrity. Use therapeutic exercise, massage, craniosacral therapy and spinal manipulation to optimize structural function.

    5. Prescribe specific natural substances for pathology. Use vitamins, minerals and herbs to promote health.

    6. Prescribe pharmacological substances for pathology. Use pharmacological drugs to return to health.

    7. Use higher Force Interventions such as surgery or suppressive drugs. Use aggressive therapies to attempt to maintain health.

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